Frequently Asked Questions
What computer do I need to use AlienFiles?
AlienFiles works on any computer device running windows:
Microsoft Windows 8, 7, VISTA or XP.
Where and how do I download AlienFiles?
Please click here for step-by-step download instructions.
Can I purchase AlienFiles on disc?
AlienFiles can be purchased as a download and it can be delivered to your address on disc.
How does the free trial work?
The free trial works in exactly the same way as the paid for version – however you can create listings a set number of times.
Once the free trial has ended AlienFiles must be purchased in order to create listings.
How quickly can I have AlienFiles running?
AlienFiles is available for immediate download. Using our secure payment process, you can purchase, download, install and begin using AlienFiles in less than 5 minutes.
Is AlienFiles safe to use?
Yes, AlienFiles is listed on many websites that have tested it for spyware and adware and all have found it to contain none.
How easy is it to install and use AlienFiles?
AlienFiles was designed with ease of use in mind. No one wants to read a large manual and spend ages looking for the thing they want the software to do.
AlienFiles has a minimalist styled interface which makes it simple to use. No confusing options, strange looking icons or hard to find settings.
AlienFiles has a help button at the top of the screen. If you click this a help window will pop up and give you help about the area you’re using.
AlienFiles also lets you directly contact us if you require extra support.
Are there any monthly fees, bandwidth fees or large file fees?
There are no monthly fees and there are no bandwidth fees as usage is unlimited for 12 months once purchased. There are no large file fees. The file size per page published is shown below:
> Images 2Mb/each, 50 maximum limit per publish
> Files 2Mb/each, 3 maximum limit per publish
Can AlienFiles be used with websites other than eBay? Can I use it for other auction sites?
Yes – AlienFiles generates standard HTML code which can be added to any website that accepts listings/item descriptions/inputs in HTML format – which is the vast majority.
Can I use AlienFiles in my country?
AlienFiles can be used worldwide, and works for all eBay country websites.
Does the free picture hosting service work in my country?
Free images are available to all users regardless of location, and will work for all eBay country websites.
AlienFiles can be used worldwide and works with all eBay country websites. The adverts produced are viewable through-out the Internet worldwide, regardless of where your location is.
How long does the license last?
The license lasts for 12 months as stated in the Terms and Conditions. This means you can use AlienFiles for 12 months with unlimited and un-metered access. After 12 months you can purchase another license to continue using the program.
Will the results produced by AlienFiles display correctly in browsers other than Internet Explorer?
The output code (HTML) generated by AlienFiles will display in all web browsers.
Where can I find your sitemap?
Comments or questions are welcome.